Educational Articles for CPAP Users
Choose from our educational articles below for information helpful to CPAP users and sleep apnea sufferers.
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Replacing Your CPAP Equipment
With proper maintenance a CPAP machine will last for up to 5 years (and possibly longer), but other aspects of…
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Cleaning and Maintenance for Your CPAP Supplies
Cleaning and maintaining your CPAP equipment can, for new and experienced users, be a daunting topic. Remember how and when…
Insurance & Company Frequently Asked Questions
- What happens after I submit my information through the QUALIFY NOW contact form?
After you submit our short contact form on the right of this page, you will receive a quick confirmation email letting you know that we received your contact form. After that, we will contact you directly, either via email or telephone, within 2 business days of receiving your inquiry. Using the provided information in the form as well as information about your insurance policy (which we can get from you with just a few additional questions), we will be able to determine how we can best help you get your CPAP supplies.
Here are a few things we'll be looking for:- if the plan covers diagnosis of sleep apnea
- if your plan covers durable medical equipment (including CPAP/APAP/BiPAP machines and supplies)
- if there is an “in network” provider for your plan
- what your annual deductible is for durable medical equipment
- what percentage of the cost your plan covers
- what your co-pay would be
- Once I submit the form, what is my obligation to receive equipment and supplies?
Once the form is submitted, you are under NO OBLIGATION to receive equipment and supplies, and no claim will be submitted at that time. You can close your inquiry with us if you are not satisfied with the estimate provided. - What will my private insurance provider cover?
We cannot know what your private insurance provider will cover until you verify your insurance info via our QUALIFY NOW form or by calling us at 1-866-560-2727, as insurance policies vary greatly. Please note that your co-pay for durable medical equipment and your co-pay for a general doctor’s office visit are not the same. Some plans do not cover treatment of sleep apnea at all. By providing all of your insurance information to us we will be able to accurately provide you with the estimated co-insurance due and a list of approved supplies. - What do I owe when the equipment ships?
We will provide you with an estimate of your out of pocket expenses after we have verified your insurance benefits. All supplies requested are subject to your deductible and co-insurance if applicable. We accept all major credit cards for your convenience. - What items can I get through Bill My Health Insurance?
Whether you need a full set-up or just replacement supplies, Bill My Health Insurance has the most extensive selection of sleep therapy needs in the industry. We carry the newest CPAP products by ResMed, Respironics, and Fisher & Paykel, as well as a complete range of CPAP replacement supplies, such as machine filters, tubing, and mask cushions.
Please visit the Our CPAP Products area of the site for a complete list of products available through Bill My Health Insurance. - How do I know when I am eligible for replacement supplies?
Each insurance company has an allowable replacement schedule that determines when your plan will pay for another mask, machine or supply. We are keep those replacement schedules for every insurance plan with which we work, and we are able, if you so choose,to place you on an automatic supply replacement program for CPAP users. - How often can I get a new CPAP machine?
Most insurance companies allow a new CPAP machine every 5 years. Please call our office for verification. - How do I handle equipment warranty issues?
We handle all warranty issues for you as any medical equipment company should. We will take care of sending your machine to the manufacturer for repair and as long as the problem did not arise from patient abuse, there will be no out of pocket expense for you. - What is BillMyHealthInsurance.com and what does it do?
The website BillMyHealthInsurance.com operates for Manor Healthcare Supply, located in Virginia. Manor is a durable medical equipment company specializing in CPAP supplies and was developed to give patients a choice in their sleep therapy needs. Manor is authorized to submit claims on your behalf to your insurance plan, and are "in network" for many provider plans. After we receive the necessary information from you regarding your plan details, we verify your coverage and determine whether we can submit a claim to your insurance and provide you with a co-pay estimate. If you decide to use Manor Healthcare Supply, we build a complete file per insurance company guidelines, submit the claim, and are then reimbursed based on contracted rates. - Why use Manor Healthcare Supply?
We work with insurance companies for you so that you can be sure to receive quality CPAP equipment & supplies when your insurance is billed rather than letting your local provider dictate what is given. Because insurance billing codes (HCPCS) are consistent for all providers, they receive the same amount of money regardless of what equipment is supplied. We stand on the side of the insured, letting you choose from our inventory of top brands, and take care of billing your insurance company just as your local provider would. The result? You receive top quality equipment while your insurance company is still billed at the same rate. We are staffed with seasoned experts in CPAP therapy who have been servicing the healthcare industry and working with insurance companies for years. Fill out our Coverage Verification form or call us today at 1-866-560-2727, and let our caring, informative, expert service show you what separates us!


